Send an email invitation so a company joins your sub-community straight away, with no join request to approve.
In a sub-community, members are companies, not individual people. As a sub-community admin you can invite a company by email. When the company admin accepts, their company joins right away. You don’t need to approve a join request.
Only sub-community admins can send invitations. Only a company admin can accept one for their company.
Go to your sub-community and click Manage in the top banner.
The Manage button is shown only to sub-community admins.
2
Go to the Members tab
Select the Members tab, then click Invite company in the top right.
3
Choose the company
In Company name, start typing. You then have two options:
Company already on Together Vietnam
New company
Pick the company from the list. Its admin’s email fills in automatically and can’t be changed, because the invitation always goes to that company’s own admin.Companies marked Already a member are already in this sub-community and can’t be selected.
If the company isn’t in the list, type its full name and enter the Company admin email. The invitee creates an account for their company first, and the company then joins automatically.
4
Send the invitation
Click Send invitation. A confirmation shows which email address the invitation was sent to.
To resend an invitation, invite the same person again. The new email replaces the old one, and only the newest link works.
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Its admin’s email fills in automatically and can’t be changed, because the invitation always goes to that company’s own admin.`}),_jsxs(_components.p,{children:[`Companies marked `,_jsx(_components.strong,{children:`Already a member`}),` are already in this sub-community and can’t be selected.`]}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03a-pick-existing-company.png?fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=59725ceb2a3db6aa5188f7c3fe628ca5`,alt:`Invite a company dialog with a list of matching companies and their admin emails`,\"data-og-width\":`1876`,width:`1876`,\"data-og-height\":`976`,height:`976`,\"data-path\":`images/sub-community-invite/03a-pick-existing-company.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03a-pick-existing-company.png?w=280\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=135b651294307efe82128777ac41e88a 280w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03a-pick-existing-company.png?w=560\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=bce59d68eb24e984a25c8677cc83c942 560w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03a-pick-existing-company.png?w=840\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=5ae94ce30c1732a2cd58376171c36259 840w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03a-pick-existing-company.png?w=1100\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=41d0baefe6ea9b9b1c63d265f4eb85f4 1100w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03a-pick-existing-company.png?w=1650\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=51e969af2f1e9c51b0991012085c0f57 1650w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03a-pick-existing-company.png?w=2500\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=1557e04df0ceab7f6fe8879fceb1469f 2500w`})})]}),_jsxs(Tab,{title:`New company`,id:`new-company`,children:[_jsxs(_components.p,{children:[`If the company isn’t in the list, type its full name and enter the `,_jsx(_components.strong,{children:`Company admin email`}),`. The invitee creates an account for their company first, and the company then joins automatically.`]}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03b-new-company.png?fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=6893c7a7131f963be1223471d626b5ff`,alt:`Invite form with a new company name and the admin email field`,\"data-og-width\":`772`,width:`772`,\"data-og-height\":`597`,height:`597`,\"data-path\":`images/sub-community-invite/03b-new-company.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03b-new-company.png?w=280\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=9c30c6da1d51b16423ecbcfe258d7eb6 280w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03b-new-company.png?w=560\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=c78c665d00e4c07c8081cf4e930a8a33 560w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03b-new-company.png?w=840\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=63ccb2c1fe6faf5437ed39af5c6ee98d 840w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03b-new-company.png?w=1100\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=5443b932c314999e3f275e602833663b 1100w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03b-new-company.png?w=1650\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=3a39ebe726ede844dad7ca4467238cd0 1650w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/03b-new-company.png?w=2500\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=e509c8a927d0118f6120973f2a1d61bc 2500w`})})]})]})]}),_jsxs(Step,{title:`Send the invitation`,children:[_jsxs(_components.p,{children:[`Click `,_jsx(_components.strong,{children:`Send invitation`}),`. A confirmation shows which email address the invitation was sent to.`]}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/04-invitation-sent.png?fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=cd6c456b67209889953141a19e078fa9`,alt:`Invitation sent notification`,\"data-og-width\":`1882`,width:`1882`,\"data-og-height\":`977`,height:`977`,\"data-path\":`images/sub-community-invite/04-invitation-sent.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/04-invitation-sent.png?w=280\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=80a1ebeebccaeb4a2ee1e1641c86a051 280w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/04-invitation-sent.png?w=560\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=cbf631826890f5148b31a34908fc1353 560w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/04-invitation-sent.png?w=840\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=1698302cb94a7db5cea961cdfebc747a 840w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/04-invitation-sent.png?w=1100\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=d5d0020fbcfe55d9b1a540432c128293 1100w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/04-invitation-sent.png?w=1650\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=77c942e539d3019a3063fc66e1f13b1c 1650w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/04-invitation-sent.png?w=2500\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=1c82d5986912dde0033bf5a1937a6796 2500w`})})]})]}),`\n`,_jsx(Tip,{children:_jsx(_components.p,{children:`To resend an invitation, invite the same person again. The new email replaces the old one, and only the newest link works.`})}),`\n`,_jsx(Heading,{level:`2`,id:`what-the-invited-company-sees`,children:`What the invited company sees`}),`\n`,_jsx(_components.p,{children:`The company admin receives an email from Together Vietnam. The email names you, the company, and the sub-community.`}),`\n`,_jsx(Frame,{caption:`Example invitation email`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/05-invitation-email.png?fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=cff29f8953bfb053e32faaf7c3ace3e2`,alt:`Sub-community invitation email with the Create Account \u0026 Join button`,\"data-og-width\":`537`,width:`537`,\"data-og-height\":`612`,height:`612`,\"data-path\":`images/sub-community-invite/05-invitation-email.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/05-invitation-email.png?w=280\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=7da9b9eab3a4943c551e2ac1eb7eeda4 280w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/05-invitation-email.png?w=560\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=6853617f168a57da936becea57d01fef 560w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/05-invitation-email.png?w=840\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=af5ea4de7faf79c23f543e02a081b273 840w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/05-invitation-email.png?w=1100\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=e23cb52ce88fb5dfb2970bca358fcf69 1100w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/05-invitation-email.png?w=1650\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=bff5610f66dd715c9874db10f27e5533 1650w, https://mintcdn.com/together-vietnam/j0_iaVPFwRF5pk6s/images/sub-community-invite/05-invitation-email.png?w=2500\u0026fit=max\u0026auto=format\u0026n=j0_iaVPFwRF5pk6s\u0026q=85\u0026s=72b8c7d71d56c5f92fcc9864d07637bd 2500w`})}),`\n`,_jsx(_components.p,{children:`What happens after they click the link depends on whether they already have an account:`}),`\n`,_jsxs(AccordionGroup,{children:[_jsx(Accordion,{title:`They already have an account`,icon:`log-in`,id:`they-already-have-an-account`,children:_jsxs(_components.ol,{children:[`\n`,_jsx(_components.li,{children:`The link opens Together Vietnam. If they aren’t signed in yet, they sign in first.`}),`\n`,_jsx(_components.li,{children:`Their company joins the sub-community immediately.`}),`\n`,_jsxs(_components.li,{children:[`They see `,_jsx(_components.strong,{children:`Welcome aboard!`}),` and are taken to the sub-community page.`]}),`\n`]})}),_jsx(Accordion,{title:`Their company is new to Together Vietnam`,icon:`building`,id:`their-company-is-new-to-together-vietnam`,children:_jsxs(_components.ol,{children:[`\n`,_jsx(_components.li,{children:`The link opens the sign-up page with their email and company name already filled in.`}),`\n`,_jsx(_components.li,{children:`They create their company admin account and finish onboarding.`}),`\n`,_jsx(_components.li,{children:`Their company joins the sub-community automatically, and they are taken to the sub-community page.`}),`\n`]})})]}),`\n`,_jsx(Warning,{children:_jsxs(_components.p,{children:[`Invitation links are valid for `,_jsx(_components.strong,{children:`14 days`}),`. After that, the sub-community admin needs to send a new invitation.`]})}),`\n`,_jsx(Heading,{level:`2`,id:`troubleshooting`,children:`Troubleshooting`}),`\n`,_jsx(Heading,{level:`3`,id:`messages-when-you-send-an-invitation`,children:`Messages when you send an invitation`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Message`}),_jsx(_components.th,{children:`What it means`}),_jsx(_components.th,{children:`What to do`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`This company is already a member of this sub-community.`}),_jsx(_components.td,{children:`The company has already joined.`}),_jsx(_components.td,{children:`Nothing to do.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`This person is a member of their company but not a company admin.`}),_jsx(_components.td,{children:`Only company admins can accept invitations.`}),_jsx(_components.td,{children:`Invite their company admin instead.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`A company with this email domain is already on Together Vietnam.`}),_jsx(_components.td,{children:`The email’s domain belongs to a company that is already registered.`}),_jsx(_components.td,{children:`Search for that company by name and pick it from the list.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`This company has no active company admin to send the invitation to.`}),_jsx(_components.td,{children:`No one at that company can accept.`}),_jsx(_components.td,{children:`Ask the company to assign a company admin, then try again.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`This company is no longer on Together Vietnam.`}),_jsx(_components.td,{children:`The company was deactivated or removed.`}),_jsx(_components.td,{children:`Check the company name, or invite it as a new company.`})]})]})]}),`\n`,_jsx(Heading,{level:`3`,id:`messages-when-accepting-an-invitation`,children:`Messages when accepting an invitation`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Message`}),_jsx(_components.th,{children:`What it means`}),_jsx(_components.th,{children:`What to do`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`This invitation link is no longer valid.`}),_jsx(_components.td,{children:`A newer invitation replaced this one, or the link is wrong.`}),_jsx(_components.td,{children:`Open the most recent invitation email.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`This invitation has expired.`}),_jsx(_components.td,{children:`More than 14 days have passed.`}),_jsx(_components.td,{children:`Ask the sub-community admin to send a new invitation.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`This invitation was sent to a different email.`}),_jsx(_components.td,{children:`You’re signed in with a different account from the one invited.`}),_jsx(_components.td,{children:`Sign out, then sign in with the invited company admin account.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Only a company admin can accept this invitation for their company.`}),_jsx(_components.td,{children:`The signed-in account isn’t a company admin.`}),_jsx(_components.td,{children:`Ask your company admin to accept it.`})]})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`faq`,children:`FAQ`}),`\n`,_jsxs(AccordionGroup,{children:[_jsx(Accordion,{title:`Do I need to approve the company after it accepts?`,id:`do-i-need-to-approve-the-company-after-it-accepts`,children:_jsxs(_components.p,{children:[`No. An accepted invitation adds the company directly. It does not appear under `,_jsx(_components.strong,{children:`Join Requests`}),`.`]})}),_jsx(Accordion,{title:`Can I invite an individual person instead of a company?`,id:`can-i-invite-an-individual-person-instead-of-a-company`,children:_jsx(_components.p,{children:`No. Sub-community members are companies. Invite the company’s admin. Their staff can then take part through their company.`})}),_jsx(Accordion,{title:`Where do new members show up?`,id:`where-do-new-members-show-up`,children:_jsxs(_components.p,{children:[`In `,_jsx(_components.strong,{children:`Manage → Members`}),`, with the date they joined. 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