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As a company admin, you can create a new community for your company. Your company owns the community, and you become its first sub-community admin.
Before you start
  • Only the company admin can create a community. Other employees don’t see the Create community button. If you need a community, ask your company admin to create it.
  • Your company admin role must be active. If your account was marked inactive, ask TV support or another admin to reactivate it.
  • Each community name must be unique across TV Community.
Not sure if you’re the company admin? Open Company profile. If you can edit it, you are.
1

Open Explore

In the left menu, click Explore. 
Explore page with the Create community button
  1. Explore: the page that lists all communities.
  2. Create community: click to open the create form. Only company admins see this button.
2

Fill in the community details

Create a new community form
  1. Community name (required): up to 200 characters. Choose a name members will recognise, such as your company name, an industrial park, or a project.
  2. Description (optional): up to 200 characters. Tell companies what the community is for.
  3. Click Create. To close without creating anything, click Cancel.
3

Set up your new community

The app opens your new community.
Your new community
  1. Community created: confirms that your company owns the community and that you are its first admin.
  2. Community name and description: what you entered in step 2. Until you add a logo and cover image, the community shows its first letter and a default cover.
  3. Manage: open the admin area to set up the community.
Next, in Manage:
  • Branding: add a logo, cover image and colours.
  • Staff Roles: add colleagues as community admins (up to 5 admins).
  • Content Management: post news, and create forums, events and projects.
  • Join Requests: approve other companies that ask to join.
See Sub-community admin for details on each tab.

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What happens when you create a community?

  • Your company is a member right away. Your colleagues see the new community under Communities, with the content that matches their community group.
  • Other companies find it in Explore and click Join to send a request. You approve or decline it in Manage → Join Requests.

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FAQ & troubleshooting

Only the company admin sees it. Check Company profile: if you can’t edit it, you aren’t the company admin. Ask your company admin, or ask them to hand the role to you (Team → … → Assign company admin).
Another community already has that name. Choose a different name.
Your company admin role may have changed or been deactivated since you logged in. Refresh the page or log in again. If the Create community button is gone, you are no longer the company admin. If it still fails, contact TV support.
Yes. Open the community, click Manage → Branding, and edit the details.
Contact TV support at help@together-vietnam.com.